Refund Policy
Effective Date: 7/11/23
Thank you for choosing Mitten Eats, LLC (“we,” “our,” or “us”). This Refund Policy explains our policy regarding refunds for the digital goods and services we offer. By using our Services, you acknowledge and agree to the terms outlined in this policy.
I. No Refunds Policy
We do not offer refunds for any digital goods or services purchased through our website [insert website URL]. Due to the nature of digital products, once the purchase is made and the product or service is delivered, it is deemed consumed, and we are unable to provide a refund.
II. Special Circumstances
While our general policy is no refunds, we understand that there may be exceptional situations. In such cases, we may consider offering a refund or an alternative solution at our sole discretion. These special circumstances may include:
- Product or Service Defects: If you encounter any technical issues, defects, or errors that prevent you from accessing or using the purchased digital goods or services as intended, please contact us immediately. We will investigate the issue and, if deemed valid, provide a resolution, which may include a refund.
- Failure to Deliver: In the event that we fail to deliver the purchased digital goods or services within the specified timeframe or as described, please contact us. We will assess the situation and, if appropriate, provide a refund or alternative arrangement.
III. Contact Us
If you believe you qualify for a refund or have encountered any issues related to our refund policy, please contact us within [insert number of days] from the date of purchase. You can reach us through the following channels:
- Email: support@mitteneats.com
- Phone: 616-504-6372
When contacting us, please provide the following information:
- Your name and contact details
- Order or transaction details (e.g., order number, purchase date)
- Description of the issue and the reason for requesting a refund
- Any supporting documentation or evidence, if applicable
IV. Changes to this Refund Policy
We reserve the right to modify or update this Refund Policy at any time, so please review it periodically. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our Services after the revised Refund Policy has been posted will signify your acceptance of the changes.